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This article provides steps to diagnose and resolve issues that occur when you cannot print a Microsoft Word for Office 365 document on Windows 10.
Note
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Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Note
To troubleshoot previous versions of Word, see Troubleshoot print failures in Word.
Quick resolution
Try the following options to help determine the root cause of your problem in Word. Select the image at the left or the option heading to see more detailed instructions about that option.
Note
Before you begin, make sure that Windows is up-to-date and then try to print again.
**Test printing in other documents**
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**Test printing in other programs: WordPad**
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**Repair the Word program files**
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**Test for problems in Windows**
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**Test printing with different print drivers**
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More information
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The following are examples of print failure:
- You receive error messages and other messages when you try to print a file.
- The printer does not respond.
- Files print as meaningless symbols.
Note
This article does not discuss printer output issues, such as envelope-positioning problems, missing graphics, or inaccurate page numbers.
To resolve a print failure in Word, you must determine its cause. Causes typically fit into one of the following categories:
- Damaged documents or damaged content in documents.
- The Word program itself.
- The printer driver.
- The Windows operating system.
- Connectivity or hardware.
Detailed view of the options
The following section provides more detailed descriptions of these options.
Option 1: Test printing of other documents
Damaged documents or documents that contain damaged graphics or damaged fonts can cause print errors in Word. Before you reinstall drivers or software, test the Word program's ability to print. To do this, follow these steps.- Open a new blank document in Word.
- On the first line of the document, type the following text: =rand(10), and then press Enter.
- Try to print the document.
- If the document prints successfully, change to a different font, or insert clip art, a table, or a drawing object.
- To change the font, follow these steps:
- Select a section of the sample text.
- On the Home menu, use the font box to select a different font.
- To insert clip art, follow these steps:
- Select the Insert tab, and then select Online Pictures.
- Type any term in the search box, and then press Enter or select Search.
- Select one of the pictures, and then select Insert.
- Close the task pane.
- To insert a table, follow these steps:
- Select Insert, select Table, and then select Add a Table.
- Select the number of columns and rows that you want, and then select OK.
- To insert a drawing object, follow these steps:
- Select Insert, and then select Shapes.
- Select one of the shapes.
- Click and drag your cursor across the document to insert the shape.
- Test the print function again.
The success or failure of these tests shows whether Word is functionally able to print. These tests may also give you clues about certain fonts or graphics that Word cannot print.
If you do not receive errors in the test document but you still cannot print your original document, your original document may be damaged. This may be true even if you can print the same document on another computer. This is because the symptoms of file damage that appear on some computers may not appear on other computers.
For more information about how to troubleshoot damaged Word documents, see How to troubleshoot damaged Word documents.
If Word cannot print at all, or if Word cannot print a certain font or a certain kind of graphic, go to the next option.
Option 2: Test printing in other programs
The scope of the printing problem may reveal its cause. For example, some printing problems affect only Word, whereas other printing problems affect several or all Windows-based programs.The following tests can help determine whether this problem involves programs other than Word.
Test in WordPad
- Select Start, type word, and then select WordPad.
- In the blank WordPad document, type This is a test.
- Select File menu > Print > Print.NoteMake sure that your printer is selected. If your printer is not listed, select Find Printer in the Printer in the print dialog box, and add your printer.
- Select OK or Print to print the file.
If you found in 'Step 3: Test printing in other documents' that the print problem occurs only for certain fonts or certain graphics images, try to reproduce this problem in WordPad. To do this, apply the same font, or insert the same kind of image. (To select a different font in WordPad, use the same method that you used in Word.) Then try to print the same document again.
To insert an image in WordPad, follow these steps:
- On the Home tab, select Insert object.
- Use one or both of the following methods:
- To create an image, select Create New, and then select one of the object types from the list. For example, select Paintbrush Picture to create a test bitmap in the Microsoft Paint program.
- To insert an image from a file, select Create from File, and then select Browse to select the file.
Test printing from other programs
After you finish creating the document in WordPad, you can test the print functions in your web browser or another Office program. You can also try to print a test page for your printer. To print a text page, follow these steps:
- Select Start, point to Settings, then Devices, and then select Printers & scanners.
- Select the icon for your printer.
- Under Manage your device, select Print Test Page.
- If you cannot print a test page, or if you cannot print in several (or all) Windows-based programs, you have a printer driver problem, a Windows problem, a hardware problem, or a connectivity problem.
- If the problem is limited to a particular font, a damaged font file may be the cause. For more information about how to test and reinstall fonts, see How to install or remove a font in Windows.
- If you can print without problems in all programs except Word, go to Option 4.
You might be able to use the Windows 10 printer troubleshooting wizard to resolve the printing problem. Select Start, type printing, and then select Find and fix problems with printing.
Option 3: Repair the Word program files
After you verify that the printing problem is not limited document or to a particular printer driver, and that the problem is limited to Word, test the Word program by using only the default settings.For more information about how to start by using the default settings, see KB 921541 'How to troubleshoot problems that occur when you start or use Word.'
If the printing problem persists, run the repair program to reinstall the missing or damaged program files. To run the repair program, follow these steps.
- Exit all Office programs.
- In Windows 10, select Start, type add, and then select Add or Remove Programs.
- Under the Apps & features list, locate and select the version of Microsoft Office Word that you have installed.
- Select Modify.
- Select Online Repair, and then follow the onscreen instructions to repair the program.
Option 4: Test for problems in Windows
To look for device drivers or memory-resident programs that might be interfering with the Word print function, start Windows in safe mode, and then test printing to a file in Word. To start Windows in safe mode, follow the steps below.- Remove all floppy disks, CDs, DVDs, and USB devices from your computer, and then restart your computer.
- Select Start, select the Power button, and then select Restart.
- Press and hold the F8 key as your computer restarts.NoteYou must press F8 before the Windows logo appears. If the Windows logo appears, wait until the Windows logon prompt appears, then shut down and restart your computer, and try again.
- On the Advanced Boot Options screen, use the arrow keys to select the Safe Mode option, and then press Enter.
- Log on to your computer by using a user account that has administrative credentials.
- Try printing from Word again.
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If the Word printing problem does not occur when you start Windows in safe mode, use the same steps to troubleshoot after you do a clean start to help determine the source of the problem. Smooze 1 0 15 download free.
Option 5: Test printing with different printer drivers
To determine whether the printer driver is the cause of the problem, you can test different drivers. If the Word printing problem occurs only when you print documents that use a certain font or a certain kind of graphics image, try to print to another printer.
If no other printer is available, contact the manufacturer to determine whether there is an updated version of the driver or a different driver that works for your printer model.
If the Word printing problem occurs even when you print documents that contain only text, you can use a generic, text-only printer driver to test printing from Word. To do this, follow these steps:
- Select Start, and then Settings.
- Select Devices, and then Printers & scanners.
- Select Add a printer or scanner.
- Select The printer that I want isn't listed.NoteYou may have to search for a printer first to see this option.
- In the 'Find a printer by other options' screen, select Add a local printer or network printer with manual settings, and then select Next.
- Make sure that the Use an existing port check box is selected, change the list option to File: (Print to file), and then select Next.
- Under Manufacturer, select Generic. Under Printers, select Generic/Text Only. Then, select Next.
- On the Type a printer name screen, leave the name set as Generic/Text Only, and then select Next.
- On the Printer Sharing screen, select Share this printer so that others on your network can find and use it.
- Leave the default Share name, and then select Next.
- Select Finish.
- When the driver installation is finished, open a document in Word, and select File > Print.
- Select Generic/Text Only, and then select Print.
- Change the location to My Documents, and then name the file Test.prn.
- Select OK.
If you receive an error message in Word when you print files that contain only text but you do not receive the error message when you print with the generic, text-only printer driver, your printer driver may be damaged. In this case, contact the manufacturer for help to remove the printer driver and install an updated version.
Need more help?
Get help from the Microsoft Community online community, search for more information on Microsoft Support or Office Help and How To, or learn more about Assisted Support options.
(Redirected from Font Sense)
Industry | Computer software |
---|---|
Founded | Portland, Oregon, United States |
Products | Suitcase Fusion Suitcase TeamSync Universal Type Server Portfolio Suitcase Attaché FontDoctor |
Website | www.extensis.com |
Extensis is a software company based in Portland, Oregon.[1]
History[edit]
Extensis and its parent company CreativePro.com were sold to ImageX in year 2000, which in turn sold Extensis to Japanese content-management company Celartem Technology in 2002.[2] In 2003, Extensis acquired competitor DiamondSoft and their Font Reserve applications (stand-alone and client-server).[3] In January 2006, Extensis merged its two font management products, Font Reserve and Suitcase into a single product called Suitcase Fusion.[4] In August 2010, Extensis launched WebINK, a web font subscription service.[5] This service was discontinued on July 1, 2015.[6]
In 2018, Extensis united with its sister company, LizardTech, to continue developing and distributing software solutions for compressing and distributing massive, high-resolution geospatial data.[7] With this move, GeoExpress, Express Server, and GeoViewer are a part of the Extensis suite of solutions.
Products[edit]
Extensis develops the following products:
- Suitcase Fusion[8] – Font management software for single users
- Suitcase Fusion for iOS [9] – Free font manager for iOS that connects to Suitcase Fusion
- Suitcase TeamSync [10] – Font management software for teams. Fonts are synced using a cloud-based server hosted by Extensis.
- Universal Type Server[11] – On-premises font server for teams who want tight control over font distribution and reporting.
- Extensis Portfolio[12] – Digital Asset Management solution for teams that includes descriptive automatic keywording powered by artificial intelligence.
- FontLink[13] – A module for Universal Type Server that delivers fonts for documents in automated publishing workflows that use Adobe InDesign Server.
- Suitcase Attaché[14] – Extended font menu for Microsoft Word and PowerPoint.
- Extensis Fonts[15] – Free add-on for Google Docs that provides a better font picker
- Fontspiration[16] – Free iOS app for layering text over images, video and GIFs
- SquishPic[17] – Free all-in-one viewer for MrSID files with impressive file compression
- Compress[18] – Free plug-in for opening MrSID files directly within Adobe Photoshop
- GeoExpress[19] – Geospatial software created for geospatial professionals to manipulate digital, satellite, aerial, and UAV images and losslessly compress them to MrSID or JPEG2000 files for more efficient use.
- ExpressServer[20] – Image asset handling software that uses patented compression technology to distribute massively large geospatial data. Any type of device can connect to it to access raster files and LiDAR point cloud data without the need to download those files.
- GeoViewer[21] – A free all-in-one GIS viewer for MrSID imagery, raster imagery, LiDAR point clouds, vector overlays, and other geospatial file formats. A Pro version is also available that offers printing, additional project systems, and advanced area measurement tools.
Extensis distributes, but does not develop the following product:
- FontDoctor[22] – Font diagnosis and repair tool, included free with Suitcase Fusion
- Corbit [23] – Workflow automation software that allows users to set up triggers to activate individual or a series of tasks based on a simple action or by a monitored system change.
See also[edit]
References[edit]
Fontdoctor 10 2 1 – Diagnose And Repair Damaged Fonts Using
- ^Our story — Extensis
- ^'Extensis, Inc. acquired by Celartem Technology' by Extensis (September 10, 2002) — Extensis
- ^'Extensis Inc. to acquire DiamondSoft, Inc.' by Extensis (June 30, 2003) — Extensis
- ^'Extensis launches Suitcase Fusion – the future of font management' by Extensis (January 9, 2006) — Extensis
- ^'Extensis launches cloud-based web font service WebINK' by Extensis (August 3, 2010) — Extensis
- ^'WebINK.com' by Extensis (July 1, 2015) — WebINK
- ^Extensis. 'About Extensis'. www.extensis.com. Retrieved 2019-06-06.
- ^Suitcase Fusion — Extensis
- ^Suitcase Fusion for iOS — Extensis
- ^Suitcase TeamSync — Extensis
- ^Universal Type Server — Extensis
- ^Portfolio — Extensis
- ^Extensis. 'FontLink Release Notes - Extensis.com'. www.extensis.com. Retrieved 2019-06-06.
- ^Suitcase Attaché — Extensis
- ^Extensis Fonts for Google Docs — Extensis
- ^Fontspiration — Extensis
- ^Extensis. 'Squishpic'. www.extensis.com. Retrieved 2019-06-06.
- ^'Compress'. www.adobeexchange.com. Retrieved 2019-06-06.
- ^Extensis. 'GeoExpress'. www.extensis.com. Retrieved 2019-06-06.
- ^Extensis. 'Express Server'. www.extensis.com. Retrieved 2019-06-06.
- ^Extensis. 'GeoViewer'. www.extensis.com. Retrieved 2019-06-06.
- ^FontDoctor (developed by FontGear) — Extensis
- ^Extensis. 'Extensis Unveils Portfolio Workflow Automation for Digital Asset Management'. www.extensis.com. Retrieved 2019-06-06.
Further reading[edit]
- Font Management in OS X by Kurt Lang
External links[edit]
- Extensis on Twitter
Retrieved from 'https://en.wikipedia.org/w/index.php?title=Extensis&oldid=979727740'